General SPAM rules
- To catch the nonsense that either prospect or lead source integrators get up to.
- An example of this would be multiple incoming leads for the same make/model and prospect number that are either intentional spam or system error spam.
- Checked over a time frame of 24 hrs
- These SPAM rules are applied by default for all LMS users
More sophisticated rules
- Consolidate leads over a 48-72hr period that come from the same prospect details
- The initial lead goes to SE #1 and then all the subsequent cohort leads get appended to the initial lead
- We will need to achieve the above by making sure that the email sent either goes to the Sales Executive or the initial Sales Executive #1 is highlighted in the email and the email contains all the extra info to distinguish from a normal out of hours lead.
- These sophisticated LMS Lead Console rules are applied as custom rules per dealership